Responsible gambling

Responsible Gambling

Support contacts, casino account tools and safer gambling checks for UK adults aged 18+.

Help First

Gibraltar Casino is an information and comparison site. It is not a casino, it holds no player accounts, takes no deposits or bets, and has no connection to the Gibraltar regulator or the Government of Gibraltar. Every practical tool on this page, including limits, time-outs and self-exclusion, lives at the casino, your bank or a support service, not here. If gambling has stopped being entertainment, help is free and confidential: call 0808 8020 133 in England or Scotland, or 0808 2819 265 in Wales.

Free, confidential support
Phone National Gambling Helpline: 0808 8020 133 in England and Scotland; 0808 2819 265 in Wales.
Hours 24 hours a day, 7 days a week.
Online GamCare offers live chat and online support. GambleAware helps you find support in Great Britain.

Signs It May Be Becoming a Problem

You may notice gambling taking up more space in your day than you wanted. That can mean chasing losses, hiding play from someone close to you, borrowing or delaying bills, gambling to escape a mood, spending more than planned, or thinking about gambling as soon as you wake up.

These signs are not a label. They are a reason to pause before another deposit, put distance between the account and your money, and speak to someone who can help without judging you. If you are unsure whether it is serious, treat that uncertainty as enough reason to use a limit or contact support.

Tools at licensed casinos
Tool What it does Where to find it
Deposit limit Caps the amount you can pay into the account over a chosen period. Gambling Commission rules require easy access, a prompt before first deposit, immediate decreases and at least 24 hours before an increase can take effect. Account, cashier, deposit screen or safer gambling settings.
Loss limit Caps losses where the operator offers this type of financial limit. The Commission treats loss limits as a recognised form of financial limit, while new gross deposit-limit wording is being phased in separately. Safer gambling settings or customer support.
Session limit and reality check Shows time spent in a gambling session and can require acknowledgement before continuing. Commission remote standards require reality-check facilities for remote gaming, including casino products. Game, lobby, account tools or safer gambling settings.
Time-out Locks access for a shorter break. Gibraltar remote standards define time-out as a voluntary account lock for an agreed period from 24 hours to six months. Safer gambling settings or customer support.
Self-exclusion Blocks access for a longer chosen period. A licensed casino must operate procedures for self-exclusion and take reasonable steps to prevent gambling during it. Safer gambling settings, automated account process or customer support.

Self-Exclusion Across Casinos

For casinos licensed to offer remote gambling in Great Britain, Gamstop Online covers online gambling businesses licensed by the Gambling Commission. It offers minimum exclusion periods of six months, one year, five years, or five years with auto-renewal. Once active, it cannot be cancelled during the minimum exclusion period.

For Gibraltar licensing, the current regulator is the Gambling Commissioner, assisted by the Gambling Division, while the Licensing Authority is the designated Minister. Gibraltar guidance keeps earlier codes in force until new codes are issued under the Gambling Act 2025. The older Gibraltar remote standards include time-outs, access controls, self-exclusion procedures and marketing suppression, but our own site data does not prove that every review card is covered by the same GB self-exclusion route. If you are in Great Britain, check the casino account and the Gambling Commission position before you deposit.

Blocking Beyond the Casino

Account controls work better when they are backed by blocks outside the gambling site. Many UK current accounts offer opt-in gambling transaction blocks. These normally sit in card, payments or merchant-control settings, and they may not cover every payment route, so check the wording before relying on them.

Blocking software can add a device-level barrier by restricting access to gambling websites and apps. Device and browser parental controls can also restrict gambling content, app installs and adult websites. None of these tools is perfect alone, but together they reduce the number of quick routes back to depositing.

Help and support organisations
Organisation What it offers Number Hours Link
GamCare and the National Gambling Helpline Free information, advice, live chat and referrals for anyone affected by gambling. 0808 8020 133 in England and Scotland; 0808 2819 265 in Wales. 24/7. GamCare
GambleAware Guidance, self-assessment tools and a support finder for Great Britain. Uses National Gambling Helpline routes. 24/7 support signposting. GambleAware
Gambling Therapy Global text-based live support, forums and multilingual online guidance. No UK phone number published on the checked support page. Live support availability is shown on its website. Gambling Therapy
Gamblers Anonymous Peer meetings for people who want to stop gambling. 0330 094 0322. Meeting times vary. Gamblers Anonymous
NHS gambling services Specialist NHS gambling treatment clinics and self-referral information. No single national NHS gambling helpline listed. Clinic hours vary by service. NHS gambling services
Gamstop Online Free online self-exclusion for gambling websites and apps run by companies licensed in Great Britain. 0800 138 6518 for contact centre removal queries. 10am to 8pm daily for that contact route. Gamstop Online

Under-18s

This site is for adults aged 18+ only. Gambling Commission rules require online gambling businesses to verify age before a customer can deposit, access free-to-play gambling games or gamble. Gibraltar remote standards also expect repeated age warnings and an underage gambling policy.

If a young person may have accessed gambling, secure the device, remove saved payment methods, check app-store and browser controls, and contact the gambling business involved. Parental controls are most useful when paired with calm conversations about chance, money and advertising.

How This Site Handles It

Gibraltar Casino shows offer conditions where they are relevant, avoids guaranteed, risk-free and earnings claims, and keeps 18+ messaging in the footer. Responsible gambling links appear in every footer. Reviews should make payment restrictions, wagering conditions and account checks visible before a reader leaves this site.

FAQ

Where do I set gambling limits?

Limits are set inside your casino account, not on this website. Look in account, cashier or safer gambling settings before depositing. If the control is hard to find, contact the casino's support team and pause play until the setting is active.

Can a self-exclusion be ended early?

A formal self-exclusion is designed to stay in place for the period chosen. Gamstop Online says its exclusion cannot be cancelled during the minimum exclusion period. Treat the confirmation as a firm boundary and avoid testing whether access has been blocked.

What should I do if I feel close to gambling again?

Step away from the account, remove payment access where you can, and contact free support before making another deposit. The National Gambling Helpline is available 24 hours a day in Great Britain and can talk through practical next steps.

Does this site provide account controls?

No. Gibraltar Casino is an information site and does not hold accounts, balances, limits or self-exclusion records. Any practical control has to be set with the gambling business, your bank, a blocking tool or a support organisation.

Ben Oates

Author

Ben Oates

Licence & Payments Reviewer

LinkedIn profile

Ben reviews Gibraltar-linked casino pages for UK adults, focusing on operator records, payment wording, withdrawal rules and account terms that readers can check before signing up.

18+ responsible gambling

Gambling involves risk and should never be treated as income, financial security or a solution to money problems. Support is available from BeGambleAware, GamCare, Gambling Therapy and Gamblers Anonymous.